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Schulz_2024_Elsevier_Patient edu counsel_Linking patient-centered
Journal article

Linking patient-centered communication with cancer information avoidance : the mediating roles of patient trust and literacy

  • Lu, Qianfeng ORCID Facoltà di comunicazione, cultura e società, Università della Svizzera italiana, Svizzera
  • Link, Elena ORCID Department of Communication, University of Mainz, Germany
  • Baumann, Eva Institute of Journalism and Communication Research, University of Music, Drama and Media Hannover, Germany
  • Schulz, Peter J. ORCID Facoltà di comunicazione, cultura e società, Università della Svizzera italiana, Svizzera - Department of Communication & Media, Ewha Womans University, Seoul, South Korea
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  • 2024
Published in:
  • Patient education and counseling. - 2024, vol. 123, no. 108230
Patient-provider communication
Patient-centered communication
Health information behavior
Information avoidance
Cancer
Literacy
Trust
English Objectives: This study, drawing on the pathway mediation model developed by Street and his colleagues (2009) that links communication to health outcomes, explores how patient-centered communication affects cancer information avoidance. Methods: Data was gathered through online access panel surveys, utilizing stratified sampling across Germany, Switzerland, the Netherlands, and Austria. The final sample included 4910 non-cancer and 414 cancer patients, all receiving healthcare from clinicians within the past year. Results: The results demonstrated that patient-centered communication is directly associated with reduced cancer information avoidance, especially among cancer patients. Additionally, this association is indirectly mediated through patient trust and healthcare literacy. Conclusion: The findings provide empirical evidence that reveals the underlying mechanism linking clinician-patient communication to patient health information behavior. Practice implications: The potential of clinician-patient communication in addressing health information avoidance is highlighted by these findings. Future interventions in healthcare settings should consider adopting patient-centered communication strategies. Additionally, improving patient trust and literacy levels could be effective in reducing cancer information avoidance.
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Language
  • English
Classification
Information, communication and media sciences
License
CC BY
Open access status
hybrid
Identifiers
Persistent URL
https://n2t.net/ark:/12658/srd1331164
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