Reconceptualizing inclusion in museum spaces

Mastrogiuseppe, Marilina; Soares Guedes, Leandro; Span, Stefania; Clementi, Patrizia; Landoni, Monica

doi:10.21125/iceri.2021.1620

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Conference paper (in proceedings)

Reconceptualizing inclusion in museum spaces : a multidisciplinary framework

Mastrogiuseppe, Marilina University of Trieste, Italy
Soares Guedes, Leandro ORCID Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera
Span, Stefania Cooperativa Sociale Trieste Integrazione a m. Anffas Onlus, Italy
Clementi, Patrizia Cooperativa Sociale Trieste Integrazione a m. Anffas Onlus, Italy
Landoni, Monica ORCID Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera

2021

Published in:

ICERI2021 proceedings. 14th annual International Conference of Education, Research and Innovation. - Valencia : IATED. - 2021, p. 7225–7233

English This paper describes an exploration into technology design to make cultural spaces accessible to people with mild or moderate intellectual disabilities (IDs). We start by considering the role technology can play in promoting the engagement and enjoyment of cultural heritage and move on to explore how to design for rewarding user experiences in that context. For that purpose, we have recruited a multidisciplinary team of experts, including researchers in Users Experience (UX) research, psychology, and education, to work together with practitioners skilled in the care of people with IDs. Crucial members of our research team are a small group of people with IDs who have been working with experts in education over the years and have an established emotional relationship with them. Together, we set out to learn from each other while exploring the design space for producing technical Solutions to enhance accessibility, usability, and the overall quality of the interaction with content available to museum visitors. We describe the lesson learned in terms of the framework we devised, reflect on its implications and suggest possible steps towards designing tools to enhance accessibility and engagement.

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