Soares Guedes, Leandro
ORCID
Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera
Landoni, Monica
ORCID
Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera
Silveira, Milene
ORCID
Pontifícia Universidade Católica Do Rio Grande Do Sul, Porto Alegre, RS, Brazil
English
This paper investigates the role of language in interaction design and computer-mediated communication. It starts by distinguishing between human languages and computer languages. Human language, as the primary code used in text and voice-based communication, is critical in the majority of communication processes. We also analyze two methods of computer-mediated communication. First, interaction design based on semiotic engineering is investigated; followed by user-to-user computer-mediated communication. This paper provides insights into the design of user interfaces, cross-cultural communication, and social media by discussing the complexities of language in human-computer interaction and computer-mediated communication. The findings highlight the significance of language as the main component of effective communication involving humans and computers in various contexts.