Technology use and familiarity as an indicator of its adoption in museum by people with intellectual disabilities

Mastrogiuseppe, Marilina; Soares Guedes, Leandro; Landoni, Monica; Span, Stefania; Bortolotti, Elena

doi:10.3233/SHTI220866

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Conference paper (in proceedings)

Technology use and familiarity as an indicator of its adoption in museum by people with intellectual disabilities

Mastrogiuseppe, Marilina Department of Humanities, University of Trieste, Italy
Soares Guedes, Leandro ORCID Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera
Landoni, Monica ORCID Istituto Dalle Molle di studi sull'intelligenza artificiale (IDSIA), Facoltà di scienze informatiche, Università della Svizzera italiana, Svizzera
Span, Stefania Cooperativa Sociale Trieste Integrazione a.m. Anffas Onlus, Italy
Bortolotti, Elena Department of Humanities, University of Trieste, Italy

2022

Published in:

Transforming our World through Universal Design for Human Development - Proceedings of the Sixth International Conference on Universal Design. - 2022, p. 400-407

English This paper describes the process of co-design of technological products to increase museum accessibility and engagement in visitors with mild or moderate intellectual disabilities (IDs). By using an Inclusive Research approach, a multidisciplinary team of experts, including researchers in Users Experience (UX), psychology, and education, museum curators and a group of participants with IDs (n=9) have participated as the research team. Participants with IDs were involved in two rounds of interviews. The first-round interview aimed to explore participants’ use and familiarity with technologies and to understand their interest in using technological tools in different contexts. The second-round interview aimed at exploring participants’ spontaneous choice between different tools classified as low (easy-to-read vs Augmentative and Alternative Communication) or high-tech (Augmented Reality) aids for acquiring new knowledge within a museum space. The analysis of the interviews revealed that there was a general consistency between previous technology use/experience/interest and the choice of ICT-based products by participants with IDs. These results highlight the importance of emphasizing a multidisciplinary dialogue and the active participation of IDs users to outline methodologies, programs, procedures, and international standards to foster inclusive access to cultural heritage.

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