Journal article

Designing dialogue : argumentation as conflict management in social interaction

  • Greco, Sara Istituto di argomentazione, linguistica e semiotica (IALS), Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera
Published in:
  • Revue Tranel. - Université de Neuchâtel. - 2018, vol. 68, p. 7-15
English The escalation of disagreement into overt conflict in social interaction can be avoided, if disagreement is managed through argumentative dialogue. This paper explores the characteristics of argumentative dialogue and presents the role of third parties who design spaces for others' dialogue. After discussing the prototypical example of dispute mediators, this contribution considers other informal third parties who have a similar role. This opens up a new perspective on informal third parties who work as designers of dialogue and build spaces to manage disagreement in social interaction.
  • English
Information, communication and media sciences
License undefined
  • RERO DOC 323245
  • ARK ark:/12658/srd1318996
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