Sophie Lambolez.

Greco, Sara

doi:10.24434/j.scoms.2017.01.010

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Journal article

Sophie Lambolez. "Dites donc il fonctionne pas ce machin." : regard sur le support informatique

Greco, Sara Istituto di argomentazione, linguistica e semiotica (IALS), Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera

2017

Published in:

Studies in communication sciences. - 2017, vol. 17, no. 1, p. 131-133

English Sophie Lambolez. « Dites donc il fonctionne pas ce machin. » Regard sur le support informatique. Paris: L’Harmattan, 2016, pp. 198. With a preface by Alain Trognon and Anne-Nelly Perret-Clermont. ISBN 978-2-343-09716-9. This volume, appeared for the book series « Figures de l’interaction » (figures of interaction) published by L’Harmattan, deals with communication processes within a technical professional domain: Namely, remote troubleshooting and maintenance support (in French, “dépannage informatique à distance”) in the field of informatics. The author, Sophie Lambolez, is currently a lecturer at the University of Neuchâtel, Switzerland.

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