MiLE

Triacca, Luca; Bolchini, Davide; Botturi, Luca; Inversini, Alessandro

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Conference paper (in proceedings)

MiLE : systematic usability evaluation for e-learning web applications

Triacca, Luca Technology Enhanced Communication Laboratory (TEC-Lab), Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera
Bolchini, Davide Technology Enhanced Communication Laboratory (TEC-Lab), Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera
Botturi, Luca New Media in Education Laboratory (NewMinE Lab), Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera
Inversini, Alessandro Facoltà di scienze della comunicazione, Università della Svizzera italiana, Svizzera

2004

Published in:

Proceedings of EDMEDIA 2004, Lugano, Switzerland. - 2004, vol. 1, no. 4398

English This paper presents a proven and reusable methodology (MiLE) for performing a cost-effective usability evaluation of an e-learning web application. MiLE is a scenario-driven inspection technique which is based on the concepts of user profile, user goal, scenario, and usability attribute. Mitigating the drawbacks and merging the respective benefits of state-of-the-art methods for usability evaluation, MiLE is intended to be a helpful tool for project managers, instructional designers, and evaluators to carry out a learner-centered validation which can anticipate and analytically justify the usability breakdowns, thus providing organized indications for a focused redesign. Examples of the results that can be obtained using MiLE are showed through a real case study evaluation of a large e-learning corporate platform.

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