<oai_dc:dc xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Kalbaska, Nadzeya</dc:creator>
  <dc:creator>Lee, Hee Andy</dc:creator>
  <dc:creator>Cantoni, Lorenzo</dc:creator>
  <dc:creator>Law, Rob</dc:creator>
  <dc:date>2013</dc:date>
  <dc:description xmlns:ns0="xml" ns0:lang="en">This study aims to develop an understanding of the use of e-learning courses created for travel agents by Destination Management Organizations (DMOs). It explores agents’ perceptions of such  courses. The research examines the views of 304 UK-based travel agents using online survey and investigates whether age, sex, type of agency, work experience, and educational level have  influence on e-learning uptake. The satisfaction of travel agents with DMO e-learning is also assessed and found to depend on the number of courses previously attended, knowledge acquired, change  in beliefs about the destination, and increased confidence in serving potential tourists.</dc:description>
  <dc:format>application/pdf</dc:format>
  <dc:identifier>https://localhost:5000/ark:/12658/srd1318353</dc:identifier>
  <dc:identifier>https://susi.usi.ch/global/documents/318353</dc:identifier>
  <dc:identifier>https://susi.usi.ch/documents/318353/files/cantoni_JHLSTE_2013.pdf</dc:identifier>
  <dc:language>eng</dc:language>
  <dc:relation>http://www.sciencedirect.com/science/article/pii/S1473837612000536</dc:relation>
  <dc:relation>info:eu-repo/semantics/altIdentifier/ark/12658/srd1318353</dc:relation>
  <dc:rights>info:eu-repo/semantics/openAccess</dc:rights>
  <dc:rights>License undefined</dc:rights>
  <dc:source>Journal of hospitality, leisure, Ssort &amp; tourism education. - Elsevier. - 2013, vol. 12, no. 1, p. 7-14</dc:source>
  <dc:subject xmlns:ns1="xml" ns1:lang="en">E-Learning</dc:subject>
  <dc:subject xmlns:ns2="xml" ns2:lang="en">e-Tourism</dc:subject>
  <dc:subject xmlns:ns3="xml" ns3:lang="en">travel agent training</dc:subject>
  <dc:subject xmlns:ns4="xml" ns4:lang="en">destination management organization</dc:subject>
  <dc:subject>info:eu-repo/classification/udc/65</dc:subject>
  <dc:title xmlns:ns5="xml" ns5:lang="en">UK travel agents’ evaluation of eLearning courses offered by destinations : an exploratory study</dc:title>
  <dc:type>http://purl.org/coar/resource_type/c_6501</dc:type>
</oai_dc:dc>